Returns & Exchanges
At Colour Mill, we want you to be completely satisfied with your purchase, but due to the food-grade nature of our products, we can only accept returns on unopened and sealed items within 30 days. Please ensure all safety seals are intact to qualify for a refund or exchange.
Check Eligibility
Verify that your items are unopened, in their original packaging, and were purchased directly from our website within the last 30 days.
Contact Support
Email our customer service team with your order number and a brief explanation of why you would like to return the product.
Pack and Ship
Securely package your items to prevent leaking during transit and ship them back to our warehouse using a tracked postage service.
Receive Refund
Once our quality control team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing